On Monday August 20th, 2018, the annual Lawley Employee Benefits Spotlight Awards were held at the Buffalo Club. Lawley Employee Benefits works with many different partners – vendors, administrators, carriers, and more. They count on the people that work with these partners to resolve any issues quickly, effectively, and professionally – ultimately to benefit Lawley’s clients.

The Lawley Employee Benefits team knows the importance of recognizing the outstanding efforts and achievements of their business partners with the annual Spotlight Award, where winners are recognized for their stand-out service.

Individuals nominated for this award must meet the following criteria:

  • Demonstrates one or more of Lawley’s Core Values – Relationship Building, Respect and Integrity, Passion, Accountability, Commitment to our Community
  • Conducts business in a professional manner with excellent follow through
  • Anticipates the needs of the clients
  • Consistently provides accurate and thorough information
  • Is a true stand-out/role model

 

This year’s winners were:

  • Gretchen Gleaves Jolly, Managing Director, Fidelity Investments
  • Bryan Minicucci, Account Executive, BlueCross BlueShield of WNY
  • Angelo Alabisi, Account Manager, Independent Health
  • Lorraine Byrnes, AVP, Program Services, Berkley Accident and Health

Remarks were said about each recipient:

Gretchen is a tremendous Relationship Manager. She is extremely responsive and supportive of Lawley Retirement Advisor’s business model. She assisted us with a large service issue on a plan that is not even her responsibility. She provided Lawley with a process to address the issue within the resources at Fidelity.

Bryan’s level of service is a model for how to service clients and business partners. His knowledge, patience, and positive attitude are refreshing. He is a valuable team player not only to BlueCross BlueShield, but to Lawley as well!

Angelo is responsible, personable, reliable, attentive, knowledgeable, and very trustworthy. I could not be successful at my job without him; he helps me maintain strong client relationships. Lawley is very fortunate to work with such a reliable and responsive professional!

Lorraine Byrne who could not attend wrote in these comments: “To know that I have somehow succeeded in gaining recognition of my efforts by a group of professionals that I hold in such high esteem, is truly rewarding indeed.  It is only when we work with the best that we can deliver our best.  Thank you to the Lawley Organization for giving me the opportunity to work with such a high performing team.”

Congratulations goes out to all of the recipients. It is relationships like these that helps ensure great customer service for clients.