Loren Colombo Employee Benefits Client Service Specialist

About:

Loren comes from a background primarily focused on customer service and teamwork. She believes that cooperation and communication are essential to any successful endeavor, and that empathy can make a huge difference. Loren’s role at Lawley consists of supporting a book of business including plan analysis and acts as a liaison between the client and carrier for billing, claim issues and membership questions. Loren also submits new and renewal paperwork to carriers and assists in proposal preparation for renewal packages.

Experience:

Loren worked as an assistant preschool teacher for 3 years, as well as a call center representative, handling responsibilities of a medical secretary, for nearly 2 years. I have also held various smaller jobs including a secretary for the student government at SUNY Fredonia and an event staff member for a company who rents equipment out for parties/events.

Education:

Bachelor of Arts, SUNY Fredonia

Bachelor of Science, SUNY Fredonia

Community and Pro Bono:

“There is no exercise better for the heart than reaching down and lifting people up.”