Benefits / HR Administrator – Buffalo, NY (Hybrid)

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Location: Buffalo, NY     Type: Full Time

To support our growing company, Lawley is adding a Benefits / HR Administrator in our Buffalo office! This role will serve as an internal point of contact for Lawley associates regarding any employee benefits needs including but not limited to benefit and leave of absence questions, processing qualifying life events, and conducting new hire benefit meetings. The ideal candidate has at least two years of HR/benefits administration experience in a similar position and an ability to provide prompt feedback and white glove service to 600+ internal staff across 16 locations. This position also comes with a full package – great benefits, competitive PTO and holiday schedule, and the opportunity to work a in-office hybrid schedule (4 days in and 1 day out) once fully trained. If you have HR/benefits experience, and the desire to join one of the best places to work in insurance, please consider applying today!

Fundamental Components of the Job:

• Serve as an internal point of contact for Lawley associates regarding any employee benefits needs
• Assist Lawley associates with benefit questions, process qualifying life events, and conduct new hire benefit meetings
• With direction from the Senior HR Manager, assist in the leave administration process from notification to return, including but not limited to: communicating with employees regarding their needs for leave, determining leave eligibility, maintaining required paperwork, tracking leave time / PTO, coordinating with leave vendors, and requesting medical certifications as needed
• Maintain timely communication with employees, their managers, insurance carriers, and payroll throughout the leave administration process while upholding employee confidentiality
• Complete monthly / annual reporting and reconciliation as needed for carrier census’, open enrollment, evidence of insurability, etc.
• Provide prompt feedback and white glove service to 600+ internal staff across 16 locations
• Serve as administrative support for the HR/People Strategy team as needed

Other functions of the job:
• Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

• Minimum of 2 years of administrative HR experience in a similar or related position
• Relevant knowledge of Employee Benefit products/leave administration, documents and usages preferred
• Computers skills are a must; proficiency in word and excel required
• A proven ability to exercise a high degree of confidentiality, discretion and diplomacy
• A passion to make customers and coworkers feel important and valued
• Ability to work well independently and on a team
• Positive attitude, even in a fast-paced environment
• Capability to work quickly and efficiently; methodical, yet swift decision-making skills
• Precise verbal and written communication skills

What’s in It for You?

A bit about Lawley!
• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (nearly 70 years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley?
• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.

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About Lawley

Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our clients avoid hardship. We strive to be the partner of choice built on a foundation of trust. We have been successful because of our values and our ability to offer Lawley caliber service! We are a sales organization that prides itself on our core values, including:
  • Relationship building
  • Respect and integrity
  • Passion
  • Accountability
  • Commitment to our Community

Wellness At Lawley

At Lawley, the Lawley Strong Wellness Program offers and implements innovative, best-practice wellness initiatives to enhance and improve overall health and well-being of our associates. The culture at Lawley will include living a healthy lifestyle with regard to all dimensions of wellness. Associates are encouraged to take health education and skills learned back to the home in order for family members to also live a healthy lifestyle.

General Career Inquiries

At Lawley, we are always interested in energetic, vibrant, talented individuals who have developed ambitious career goals. We invite you to tell us about yourself! We will be happy to review and keep your information on file. Send us your resume.
Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

General Career Inquiries


Tell us about yourself and what you like to do for fun! We are always interested in meeting energetic, vibrant, talented individuals who have developed ambitious career goals.

Send Your Resume

Lawley provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.