Personal Insurance Account Manager – Prestige – Buffalo, NY (Hybrid)

Personal Insurance Account Manager – Prestige – Buffalo, NY (Hybrid)

Fabulous opportunity for a licensed, and experienced Account Manager with Personal Insurance service experience! We have an extraordinary team and a group of high net-worth group of clients that would be ideal for someone who prides themselves on providing high quality service to clients, and cross selling within the book of business. If you enjoy the ability to focus on the customer, are seeking work life balance and would enjoy a hybrid culture with flexibility, please apply to learn more! Our package and offerings are comprehensive (competitive base, designation and licensing support, paid parking, 401K (no waiting period!) , PLUS GREAT benefits and many other perks!

Fundamental Components of the Job:

• Manage an assigned book of business including renewals, endorsements, binders, ID cards, Evidence of Property Insurance (EPI), certificates, summaries and other insurance documents in accordance with established guidelines
• Work within designated timelines providing superior customer service to retain our prestige clients
• Develop new business and existing accounts including the quoting and processing of applications to retain and grow an assigned book of business
• Routinely conduct consultative conversations with our prestige clients and prospects
• Establish and maintain professional relationships with carriers and clients
• Due to the heightened visibility of this role, the professional persona required of the successful candidate includes but is not limited to; the facilitation of presentations to C-Suite level clients, positive internal and external business interactions and the overall ability to manage productive relationships within this collaborative position

Other functions of the job:
• Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

• Insurance experience in customer service or account management for 5 years or more
• Property/Casualty License; other Insurance designations preferred
• Relevant knowledge of insurance products, documents and usages, including the affluent market carriers
• Computers skills are a must, Applied & EPIC experiences is preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree preferred
• Positive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently

What’s in It for You?

A bit about Lawley!
• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (nearly 70 years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!
Why Lawley?
• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

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