Rael Olivera Business Insurance Assistant Account Manager

About:

As a business insurance assistant account manager, Rael specializes in
business insurance, operations management, and customer service.

Rael produces summaries, certificates, policies, and proposals within designated timelines while identifying cross-sell and up-sell opportunities. He also manages renewal processes, handles nonrenewals and cancellations, and validates audits. Rael is dedicated to providing prompt, attentive service, prioritizing client needs to ensure positive experiences and build lasting relationships.

Experience:

Prior to Lawley, Rael gained valuable experience in both the insurance and warehouse management industries. As a warehouse manager, he identified and resolved operational inefficiencies, doubling output and aligning the goals of the sales and operations teams. Rael’s background as an assistant account manager provided him with a strong foundation in managing large books of business, handling policy endorsements, navigating compliance challenges, and maintaining effective client relationships.

Education:

Rael earned a master’s degree from CUNY Baruch College and a bachelor’s degree
from Macaulay Honors College at CUNY Lehman, both with Cum Laude honors.