203.445.2104 | jfariello@lawleyinsurance.com | Norwalk, CT
As a personal insurance account manager, Jenn specializes in personal insurance,
auto insurance, home insurance, and customer service.
Personal Insurance
Auto Insurance
Home Insurance
Customer Service
As a personal insurance account manager, Jenn specializes in personal insurance, auto insurance, home insurance, and customer service.
With 20+ years of experience, Jenn manages an assigned book of business, handling renewals, endorsements, and insurance documents while delivering exceptional customer service. She develops new business, conducts consultative conversations, and builds strong relationships with carriers and clients.
Prior to Lawley, Jenn gained extensive experience in both personal and auto insurance for various agencies, including American International Group, Inc. (AIG), a global insurance organization. This background provided her with a valuable understanding of industry processes, policies, regulations, and relationships, which she leverages in her role at Lawley
Jenn is a Certified Insurance Service Representative (CISR) and holds a Property & Casualty license in New York, Connecticut, Pennsylvania, and Maryland.
She earned a bachelor’s degree from SUNY Empire State University
In 2024, Jenn was the winner of the Binghamton Press and Sun Bulletin newspaper’s Community Choice Award for Best Insurance Agent. She was also a finalist in the Elmira Star Gazette newspaper’s Community Choice Award for Best Insurance Agent in 2024.
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