Bethany Cassidy Business Insurance Account Technician

About:

As a business insurance account technician, Bethany specializes in general liability, business insurance, property insurance, auto insurance, and customer service.

Experience:

With 20+ years of experience, Bethany supports the business insurance teams by underwriting products, managing policies, and maintaining data accuracy. She prepares summaries, processes financial documents, and identifies coverage gaps to ensure all documentation meets agency standards and supports smooth account servicing. Previously, Bethany was a business insurance assistant account manager at Lawley.

Prior to Lawley, Bethany gained extensive experience as an insurance customer service professional, fostering strong relationships, providing team and client support, and delivering effective solutions. She held various account management roles at Shoff Darby Insurance Agency before its merger with Lawley in 2023.

Accreditations:

Bethany is a certified Commercial Lines Coverage Specialist (CLCS) and holds a Property & Casualty license.

Education:

She earned a bachelor’s degree from Franklin Pierce College.