Theresa DeMars Business Insurance Training Specialist

585.344.9516 | tdemars@lawleyinsurance.com | Batavia, NY

As a business insurance training specialist, Theresa specializes in
business insurance, project management, and customer service.

Specialties


Business Insurance
Project Management
Customer Service

About:

As a business insurance training specialist, Theresa specializes in business insurance,
project management, and customer service.

Experience:

Theresa monitors workflow efficiency, training needs, and business insurance compliance across Lawley’s footprint. She collaborates on sales and service initiatives and assists
with the development of tools to measure success and identify training opportunities.
With Lawley for 10+ years, Theresa previously held the role of business insurance account manager for the Batavia office and brings previous expertise from the education field.

Accreditations:

Theresa holds a NYS Property and Casualty Broker License and is an Accredited Customer Service Representative (ACSR).

Education:

Theresa earned a bachelors degree from the University of New York at Fredonia.

Community and Pro Bono:

Theresa volunteers throughout the community through Junior Achievement of WNY, Leadership Genesee, Genesee Amateur Hockey Association, United Memorial Medical Center Foundation, and is involved with the United Way, serving as a Western New York Cabinet Member and the local United Way Day of Caring.