716.849.8657 | awiltsie@lawleyinsurance.com | Buffalo, NY
As a client service specialist, Amanda supports a book of business that includes plan analysis, and acts as a liaison between the client and carrier for billing, claim issues, and membership questions. She assists with the preparation of detailed benefit comparisons and coordinates client presentations.
Customer Service
Employee Benefits
Claims
As a client service specialist, Amanda supports a book of business that includes plan analysis, and acts as a liaison between the client and carrier for billing, claim issues, and membership questions.
Amanda has 10+ years of expertise in customer service with knowledge in healthcare products, patient benefits, insurance verification, and claims processing. Previous to Lawley, she spent three years as a customer service representative at Highmark Blue Cross Blue Shield.
Associate of Science in Business Administration – Erie Community College
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