Carol NelsonCISR Business Insurance Account Manager

About:

As a business insurance account manager, Carol specializes in business insurance, real estate insurance, personal insurance, and customer service.

Experience:

With 35+ years of experience, Carol ensures her clients receive excellent customer service by providing a thorough hands-on approach and conducting consultative conversations. She oversees renewals, summaries, ordering and issuing binders, certificates, policies, and proposals for the Middle Market Buffalo Team.

Previously, Carol was an account manager for the Business Select Team at Lawley.

Prior to Lawley, Carol worked as a customer service agent in the insurance industry for several years.

Accreditations:

Carol holds a Property and Casualty license and is a Certified Insurance Service Representative (CISR).

Community and Pro Bono:

Carol has been involved with many community organizations
including, Ronald McDonald House, Waukesha County Food
Pantry, and Hoovers Hause. Carol also volunteers with the Make A Wish Foundation and 2nd Wind Foundation, an organization providing sustainable life skills to families in Honduras and partaking in mission trips.