716.849.8617 | nalbano@lawleyinsurance.com | Buffalo, NY
As a client service specialist, Nicole specializes in employee engagement and education, compliance and fiduciary governance, and customer service.
Employee Engagement & Education
Compliance & Fiduciary Governance
Customer Service
As a client service specialist, Nicole specializes in employee engagement and education, compliance and fiduciary governance, and customer service.
Nicole ensures successful client relationships and serves as a liaison between clients and carriers within the Lawley Retirement Advisors team. She supports a book of business managed by an account executive by requesting plan information, coordinating plan/design changes and facilitates employee education meetings.
Prior to Lawley, Nicole held many customer service roles including assistant manager and office coordinator.
Nicole holds a NYS Life, Accident, and Health License, a Bloomberg Market Concepts Real Estate License, and a Securities Industry Essentials (SIE).
Nicole earned a bachelor’s degree from the University of Buffalo.
Nicole supports The American Foundation for Suicide Prevention.
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