Stephanie Vetillaro Business Insurance Certificate Technician

716.673.6227 | svetillaro@lawleyinsurance.com | Dunkirk, NY

As a business insurance certificate technician, Stephanie specializes in account maintenance, business insurance, and customer service.

Specialties


Account Maintenance
Business Insurance
Customer Service

About:

As a business insurance certificate technician, Stephanie specializes in account maintenance, business insurance, and customer service.

Experience:

With 10+ years of experience within the insurance industry, Stephanie is skilled in developing and presenting platform demonstrations for prospective certificate review clients. She coordinates all aspects of new client setup in the platform, including direct client interaction during setup, training, and product launch. Stephanie provides ongoing support to clients by executing internal platform processes, reviewing non-compliance issues with clients, and pursuing compliant proof of insurance from third parties. Prior to Lawley, Stephanie was a customer service agent and a document specialist.

Education:

She earned an associate’s degree from Jamestown Community College and a bachelor’s degree from SUNY Fredonia.