Susie OttCIC Branch Manager

585.344.9501 | sott@lawleyinsurance.com | Batavia, NY

As a branch manager, Susie specializes in business insurance,
personal insurance, and customer service.

Specialties


Business Insurance
Personal Insurance
Customer Service

About:

As a branch manager, Susie specializes in business insurance,
personal insurance, and customer service.

Experience:

Susie is responsible for servicing large business accounts and is instrumental in maintaining relationships with clients. Susie has been with Lawley for 15+ years and is dedicated to maintaining established service timelines to ensure exceptional client service. Susie brings experience from 10+ years in the banking industry.

Accreditations:

Susie holds NYS Insurance Broker and NYS Life, Accident, and Health Licenses and a Nationwide Insurance Basic Farm Certification. She is a Certified Insurance Counselor (CIC) and a Notary Public.

Industry Affiliations:

Susie attended the Hartford School of Insurance – Commercial Lines Producer Development program and is a graduate of both Leadership Genesee and Wyoming.

Honors:

Susie has received many honors and awards including being a 2018 Nationwide Insurance Community Service District Winner, 2017 Barber Conable Award for Genesee County United Way, Geneseean of the Year 2016 for the Genesee County Chamber of Commerce, is a Leadership Genesee Outstanding Alumnus 2011.

Community and Pro Bono:

Susie serves on the Rochester Regional Health – United Memorial Medical Center Board of Directors and is a past president of United Memorial Center Foundation. She is Co-Chair of the United Way Day of Caring and is involved with the Genesee Area Personnel Association, Genesee County Chamber of Commerce, and the Batavia Rotary Club.