Tom CostanzoGBDS Client Relationship Manager

585.545.6656 | tcostanzo@lawleyinsurance.com | Rochester, NY

Tom began his career in the insurance industry in 2010, drawing on his extensive knowledge of health insurance to help employers assess the most suitable options for their employees and businesses. His expertise enables him to offer valuable insights that drive informed decision-making and strategic benefits planning.

Specialties


Client Relations
Technical Guidance & Support
Customer Service

About:

Tom began his career in the insurance industry in 2010, drawing on his extensive knowledge of health insurance to help employers assess the most suitable options for their employees and businesses. His expertise enables him to offer valuable insights that drive informed decision-making and strategic benefits planning.

As a Client Relationship Manager at Lawley, Tom thrives on building and nurturing long-term relationships with large clients. His dedication to understanding client needs and delivering personalized solutions has earned him a reputation for excellence in customer service. He delivers high-quality, responsive support that addresses both immediate and long-term client goals.

Tom’s professional expertise, combined with his commitment to service, positions him as a trusted advisor and valuable partner to his clients.

Experience:

Prior to Lawley, Tom honed his skills as a sales representative at Paychex, where he focused on serving small payroll clients. In this role, he provided critical guidance on the Affordable Care Act and Employer Shared Responsibility regulations, equipping businesses with the tools to navigate complex compliance requirements.

Accreditations:

Tom holds a NYS Life, Accident, & Health License and is a certified Group Benefits Disability Specialist (GBDS).

Education:

Tom earned an associate’s degree from Monroe Community College.